This article will go over the receiving protocol when your roaster is delivered and will provide detailed instruction on how to go about checking the crate and uncrating the roaster.
Receiving SF-1 & SF-6 Shipment
In most circumstances, roasters will arrive on a freight delivery truck. Usually, the truck will have a lift gate that will allow the crated roasters to be moved with a pallet jack. The dimensions of the crate will not exceed 36’’ x 60’’ x 84’’ / 91.5 cm x 152.5 cm x 213.5 cm (LxWxH) and will not weigh more than 550 lbs (250 kg).
Move the pallet into uncrating location. Ensure that there is adequate space on all sides of the roaster so that the sides of the crate can be accessed easily.
Note: The roaster is top-heavy; keep pallet on level ground at all times.
Bill of Lading & Crate Inspection
Before signing the Bill of Lading please follow the instructions; do not sign the Bill of Lading until you have fully inspected the crates for any visible loss or damage.
- Do not refuse the shipment.
- Inspect the crate for damage and make a notation on the delivery receipt of any visible loss or damage.
- If crate damage is discovered, leave the item in the original container and packaging, and request an immediate inspection from the carrier.
- If the tilt or shock indicators have been tripped, leave the item in the original container and packaging, note damage on the Bill of Lading (take photos).
- Contact The San Franciscan Roaster if damage has occurred.
AT THE TIME OF DELIVERY, PLEASE MAKE NOTATIONS OF ANY DAMAGE ON THE BILL OF LADING AS FOLLOWS:
- Observable damage to the crate,
- If the tilt indicator was tripped, or
- If the shock indicator was tripped.
- Remove screws from the top of the crate. This will require a ladder.
- Next, remove the screws on the long side of the roaster.
- Proceed by removing the remaining three walls on the front and sides of the roaster.
- Unbolt the roaster feet from the pallet using a wrench.
- Carefully remove the plastic shrink wrap from the roaster.
- Remove the cooling tray and its contents to make it easier to remove the roaster from the pallet.
Transferring Roaster from Pallet
*Please note: This process will require four to five people who are capable of lifting 100 lbs each. The roaster may be moved from the base (stand) and the frame of the roaster. (Do not apply pressure to the drum cover, motors, control panel, wiring components, gas lines or other fragile components.)
- Slide the roaster to the side of the pallet so that the side legs are on the floor
- Lift the roaster so that the pallet can be slid out from underneath the roaster.
- Set the roaster on the floor gently and slide it into place.
Once the roaster is in place, call your local HVAC and boiler technician. All installation must be completed by a certified professional.