At the San Franciscan Roaster Company, protecting your privacy is one of our top priorities.  This Privacy Statement pertains to The San Franciscan Roaster Company (hereafter, San Franciscan Roaster Co.), sanfranroaster.com (“website”), and how the company governs data collection and usage from its Users.  By using The San Franciscan Roaster Co. website, you are consenting to the data practices represented in this policy.

 

Information we Collect

When Users visit sanfranroaster.com, they are doing so anonymously.  We only collect personal data from Users who voluntarily provide said information.  We may collect non-personal information including, but not limited to, the browser name, the type of computer used to access the website, the Internet service used, and more.  See “Cookies” section below.

Personal information is only collected from Users willfully and voluntarily.  Personal information is obtained in a variety of ways including, but not limited to, when Users register on our website, fill out a form, subscribe to our newsletter, take a survey, and while participating in other activities on our website.  Users may be asked for their name, email, phone number, company, residence, and more.  Users can always opt out of providing information, except in the case that it prevents the San Franciscan Roaster Co. from completing requested activities.

 

Cookies

A “cookie” is a small file stored on a User’s computer by its web browser.  Cookies are used for record-keeping purposes, and while they track a User’s computer and browser details, they do not track a User’s personal details without permission.  Users may choose to block cookies or receive a notification when cookies are being used. 

The San Franciscan Roaster Co. uses cookies to improve website functions and track analytics, but it does not collect a User’s personal information without consent.  Please note that while enabling cookies is not required to use sanfranroaster.com, some features may not be available.

 

Our Third-Party Services

The San Franciscan Roaster Co. uses third party services, such as HubSpot, to collect both personal and non-personal analytical data.  HubSpot may collect anonymous information such as web browser type, IP addresses, and other relevant information.  Personal information is not collected through HubSpot without consent of the User.  The San Franciscan Roaster Co. uses third-party analytical services for: tracking web page patterns, improving services, improving the website, and administering/managing services.

 

How the San Franciscan Roaster Co. Uses Personal Information

We may use your personal information for the following purposes:

  • To improve customer services
  • To follow-up regarding services
  • To process payments and financing. This information is not shared except to the extent to complete the payment service.
  • To send emails and newsletters.
  • To improve our website based on customer evaluations.

Information will never be shared with anyone outside of the San Franciscan Roaster Co. without permission from the User.  However, by law, we may be required to provide the appropriate governmental authorities with relevant information about specific individuals for personal and/or public safety purposes.

 

How we Protect Users’ Personal Details

We have various security technologies in place to protect User’s personal information from being misused, altered, or lost.  While the Company cannot guarantee that information will not be misused, altered, or lost, we take reasonable measures to ensure safety and privacy of information. 

 

Information we Share

The San Franciscan Roaster Co. does not sell or trade personal information with any other persons or companies.  However, we may use some anonymous information for demographic purposes.  Third-party services may use personal information, such as email addresses or names, to send occasional emails regarding promotions, products, services, and/or updates.

 

How we Protect Children

In compliance with the Children’s Online Privacy Protection Act, The San Franciscan Roaster Company does not collect information from known persons under the age of 13 years old.  Our products, services, and content are not targeted towards any persons under the age of 13.

 

Changes to Privacy Policy

The San Franciscan Roaster Co. may occasionally update its privacy policy.  Updated policies will always be posted to this page.  We encourage our customers to check the privacy policy from time-to-time in order to fully understand what information is being collected and used.  If you have any questions regarding our privacy policy, you can contact us at:

The San Franciscan Roaster Company

4048 Technology Way, Ste. F

Carson City, NV 89706

775.996.2280

info@sanfranroaster.com

 

This policy was last updated on January 18, 2018.